Sheldon Family Dental

Our Precautions

5/12/20

Dear Valued Patient,

We hope this letter finds you and your family in good health. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.

Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are made so that when you receive care, it’s both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.

Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued.

You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:

  • Our office may communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office.

  • When you arrive, you will be asked to wait in the car and call us when you arrive. This is in order to keep the reception lobby clear.

  • We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.

  • You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.

  • Appointments will be managed to allow for social distancing between patients.

  • As usual, all clinical staff will be wearing gloves, n95 masks and face-shields during patient treatment. We use hospital grade sanitation and sterilize all non disposable instruments between patients.

  • Extra staff has been added to help with sterilization and sanitation of the facility.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 734-451-1188 or visit our website at www.sheldonfamilydentistry.com

Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.

Sincerely,

Drs. Carla & Ali Ismail DDS & Team

Sheldon Family Dental 8701 Sheldon Rd, Canton, MI 48177

Safety

Please complete our Patient Screening form, linked below, before your appointment. Feel free to give us a call if you have any questions.

If you have difficulty using our website, please email us or call us at (734) 451-1188
View the ADA Accessibility Statement
COVID-19 SAFETY MEASURES: We have made it a priority to ensure that you can safely and comfortably get care in our office. We have introduced heightened safety and sterilization measures to keep you safe during your visits. These include n95 masks, distancing, hospital grade sterilization and sanitation, as well as many other precautions. Rest assured that we are doing everything we can to continue to safely provide care for you and your family!